01 / Pre-arrival
Pre-Arrival Automation
Send booking details, arrival instructions, check-in links, and helpful property information before guests arrive.
Platform · Guest Journey
Self Check-In &MagicLink Upsells
Automate the entire guest journey — from pre-arrival emails to self check-in, digital keys, upsell offers, and post-checkout review requests.
Built for hotels, camps & homestays Direct bookings, owned by you
Guest Journey — Sarah M.
Booking #BLT-29104
Pre-Arrival
Pre-Arrival Email Sent
48h before check-in
Welcome message personalized
Self check-in link included
Upsell: Late checkout ($25)
Upsell: Room upgrade ($45)
Guest confidence On track
Guest message
Can’t wait to welcome you, Sarah ✨
Delivered via WhatsApp
Stay details
Dates12 — 15 Aug
RoomValley Suite
Direct bookingConfirmed
70%
Self Check-In Rate
$70
Upsell Revenue
5.0 ★
Guest Rating
The guest journey
Automate every step of the stay.
From pre-arrival communication to self check-in, add-on offers, and post-stay follow-ups, keep every guest touchpoint moving in one connected Bolt workflow.
1
Pre-Arrival
Message ready
2
Self Check-In
Mobile ready
3
Digital Key
Access granted
4
Upsells
Offers ready
5
Post-Stay
Review ready
70%
Self check-in adoption
45%
Upsell acceptance rate
$28
Avg. upsell revenue / guest
4.9★
Guest satisfaction
Key features
Everything you need, built into one powerful module.
Pre-arrival communication, self check-in, add-on sales, and post-stay messaging—designed to keep the guest experience and your direct revenue moving together.
Built around your property
Set the message, keep the voice, own the relationship.
02 / Connect
Guest Messages
Keep booking, payment, check-in, and checkout updates close to the conversation guests already read on WhatsApp.
03 / Check-in
Self Check-In Link
Give guests a mobile-ready path to arrival details, property instructions, payment status, and support before they reach you.
04 / Operate
Guest & Booking Dashboard
See bookings, guests, dates, and the day ahead from one booking dashboard instead of scattered conversations.
05 / Grow
Add-Ons Purchase
Sell breakfast, experiences, room upgrades, and useful extras alongside the stay so more value stays direct.
06 / Post-stay
Post-Stay Follow-Up
Close every stay with a thoughtful checkout message, review prompt, and a direct reason to come back.
How it works
Every stay, connected from start to finish.
Give guests the right information at the right time—from the first booking confirmation to the final thank-you.
01
Pre-Arrival
Send booking confirmations, check-in links, arrival details, and relevant add-on offers 48h and 24h before arrival.
02
Self Check-In
Guests complete their arrival steps on their phone, with property instructions and support ready when they need it.
03
Post-Stay
Send checkout details, a thank-you message, and a review prompt that keeps the next direct stay within reach.
A message guests can feel
“Welcome to the property. Here is everything you need for a smooth arrival.”
Check-in
12:00 PM
WiFi
Ready to share
Support
One tap away
More than a room
Let guests discover the stay around the stay.
Packages, meals, experiences, and useful extras belong in the journey—not hidden after the booking.
Sell more directly
Ready to get started?
Give every guest a better journey.
Launch your direct-booking website and keep bookings, guest communication, and add-on revenue moving in one place.