Meet Bella · Bolt’s AI co-hostI reply to your guests and reviews 24/7 — and I run your PMS when you ask. “Increase prices on MMT”, “Who’s staying in room 202?”, “What’s my restaurant revenue today?” Just say it.
What’s the Wi-Fi password?
It’s on the card by the TV — network “Aranya_5G”, password aranya2024. Sleep well!
Tap Bella to say hi
Bella talks to your guests on your behalf — and runs your Bolt PMS when you or your team ask.
Guest inbox · Reviews
“What’s the Wi-Fi password?”
It’s on the card by the TV — Aranya_5G. Sleep well!
“Loved the views and the parathas!”
Thank you, Ananya! The kitchen is blushing 😊 See you again soon.
Prices · Rooms · Revenue · Photos
↵
Guests message at midnight, reviews land at breakfast, and prices, rooms and revenue need you all day. Bella handles the guests and runs the PMS — so you can run the property instead of your phone.
24/7
Guest replies
Wi-Fi, directions, early check-in — answered at 2 AM
Every
Review answered
Google, Booking.com and Airbnb, in your voice
Any
Channel’s prices
“Increase prices on MMT by 10%” — pushed after one tap
1
Question, not a report
Who’s in room 202, today’s restaurant revenue, dues, occupancy
Every missed message, wrong date or double booking costs you money and reviews. Guests keep writing at 2 AM. Try it: switch Bella on and watch the inbox.
Guests are writing while you sleep.
Ananya S. · Google
★★★★★“Stunning views and the best aloo parathas in Manali. The staff felt like family!”
Marco R. · Booking.com
★★★★★“Lovely cottage, but check-in took a while on arrival.”
Priya K. · Airbnb
★★★★★“Hot water stopped on the second morning. Not great in winter.”
Bella thanks happy guests by name, owns up to the misses, and mentions what you’ve fixed. Great reviews get a reply right away; tough ones wait for your OK.
Talk to Bella like a co-host: change prices on any channel, check who’s in a room, see today’s restaurant revenue, upload photos — or catch up on guests and reviews.
Increase prices on MMT by 10%
Here are the new MakeMyTrip rates for this weekend:
Update MakeMyTrip rates +10%
Fri – Sun · all room types
Pick a moment to see what guests, reviewers and your team send — and how Bella handles it.
Bella · asked by Guest · Rahul from DelhiWe’re lost near the highway. How do we reach the property?
No worries, Rahul! Take the left after the petrol pump — 600 m uphill. Here’s the map pin 📍. Our night guard Ramesh is waiting at the gate.
Bella · asked by Guest · Rahul from DelhiWe’re lost near the highway. How do we reach the property?
No worries, Rahul! Take the left after the petrol pump — 600 m uphill. Here’s the map pin 📍. Our night guard Ramesh is waiting at the gate.
Tap a teammate to see what Bella takes off their plate.
Hotels, homestays & villas
Bella handles the guest inbox while you handle the guest at the counter — arrivals, walk-ins and check-ins.
Bella can look things up on her own, but anything that changes your property waits for a tap from you.
You ask
“Block 26th on Airbnb.”
Bella checks
Checks bookings and availability for the 26th on Airbnb.
You confirm
A confirmation card shows exactly what will change.
It’s done
The 26th is closed on Airbnb. Other channels stay open.
Knows your property
Guest and review replies use your house rules, room details, Wi-Fi, directions and policies from Bolt — and hand over to you when a guest needs a human.
Permission-aware
Bella only answers and acts within the properties and modules each staff member is allowed to use.
Guest details masked
Emails, phone numbers, ID numbers and addresses are redacted before anything reaches the AI model.
Confirm before change
Blocking dates, bookings, check-ins and room changes always wait for your OK.
Bella works with the rooms, bookings and staff roles you’ve already set up in Bolt.
Bella lives inside the console your team already logs in to.
Turn on guest inbox and review replies — she learns your property from what’s already in Bolt.
Open “Bolt AI” and type — “Block 26th on Airbnb”, “Who’s arriving?”. Confirm any change she prepares.
No per-question fees and no separate AI subscription. Bella comes with the Bolt plan.
Bolt from
₹833
/month, billed annually
or ₹999/month when you pay monthly · excl. 18% GST
No lock-in — pay monthly, cancel anytime
She replies to guest messages in your Bolt inbox and to reviews on Google, Booking.com and Airbnb. She also answers questions from your live Bolt data — arrivals, departures, in-house guests, occupancy, availability, outstanding dues, revenue, direct vs OTA mix, restaurant sales and open tickets, housekeeping and the digital check-in queue. She can also create offline bookings, complete check-ins, approve or reject guest IDs, update housekeeping status, change room availability, export finance reports and upload photos.
Bella · Bolt AI
See Bella reply to guests, answer reviews and run your team’s questions on a real property in a live demo.
Bolt from ₹833/month, billed annually · No lock-in — pay monthly, cancel anytime
