RC
RC
Ryan Calloway
VP of Product
WHERE HOTELS MEET TECHNOLOGY
The Future of your Property is Bolt
Bolt Labs is a global hospitality-tech brand built by a remote product and engineering team, helping hotels and stays launch direct-booking websites, automate WhatsApp communication, and reduce OTA dependency.
The Leadership Team
Driving Bolt Forward
IF
IF
Isabelle Fontaine
Head of Operations
JH
JH
Jordan Hess
Head of Growth
MW
MW
Marcus Webb
VP of Sales
SR
SR
Sofia Restrepo
Senior Full-Stack Engineer
Our philosophy
We believe in a world where boutique hotels own their brand, own their data, and own their future.
The era of platform dependency is over. We build tools that bypass middlemen and give property owners direct lines of communication and control over guest relationships.
Through seamless automation and intentional design, independent operators can compete with larger chains without sacrificing their own identity.
What we build
Product, automation, and growth tools for modern stays.
Bolt Labs connects the pieces independent hospitality teams need most: a credible website, a booking path guests can trust, and guest messaging that keeps revenue moving.
Direct-booking websites
Fast, modern property websites with booking flows built for independent hotels, camps, homestays, and boutique stays.
WhatsApp automation
Guest communication, confirmations, reminders, and recovery workflows designed around how hospitality teams already operate.
OTA independence
Tools that help properties shift repeat guests and high-intent traffic into channels they own.
How we work
Remote by design, close to hospitality operators.
Product, engineering, operations, sales, customer success, and growth work across time zones so properties can move faster from setup to live direct bookings.
The team focuses on practical hospitality workflows: inventory presentation, booking conversion, payment readiness, WhatsApp touchpoints, and daily operating details that affect guest confidence.
Team
The people building Bolt Labs.
A focused remote team spanning product, engineering, design, operations, sales, growth, and customer success.
RC
Product
Ryan Calloway
VP of Product
IF
US
Isabelle Fontaine
Head of Operations
PN
US
Priya Nair
Head of Engineering
MW
Sales
Marcus Webb
VP of Sales
DK
Success
Dana Kowalski
Head of Customer Success
JH
Growth
Jordan Hess
Head of Growth
EC
Product
Ethan Chu
Lead Product Manager
SR
Engineering
Sofia Restrepo
Senior Full-Stack Engineer
TM
Sales
Tyler Marsh
Account Executive
AO
Design
Amara Osei
UX Designer
NF
Infrastructure
Nate Fujimoto
DevOps / Infrastructure
AC
Europe
Alessia Costa
Head of Operations - Europe
WT
Southeast Asia
Wei Tanaka
Head of Operations - Southeast Asia
LF
LATAM
Luca Ferraro
Head of Operations - LATAM
AM
MEA
Aisha Mensah
Head of Operations - Middle East & Africa
CB
ANZ
Connor Blake
Head of Operations - ANZ
Join the Revolution
Ready to reclaim your hotel's independence? The digital concierge is waiting to assist you.