Privacy Policy

1. Information We Collect

We may collect business details, property details, owner or staff contact information, guest booking information, payment transaction details, analytics events, support conversations, and technical data such as device, browser, IP, and usage logs.

2. How We Use Information

• To create and operate your Bolt Labs website and dashboard
• To process direct bookings, payments, alerts, and invoices
• To send WhatsApp, email, and app notifications
• To provide support, onboarding, and service updates
• To improve product reliability, security, and performance

3. Payments and Third-Party Services

Payments may be handled through third-party payment gateway providers. We use third-party infrastructure, analytics, messaging, and communication services only as needed to run and improve Bolt Labs.

4. Data Sharing

We do not sell your personal information. We may share information with service providers, payment partners, messaging providers, legal authorities, or your authorized team members where required to provide the service or comply with law.

5. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, or loss. No internet-based service can be guaranteed to be completely secure.

6. Your Choices

You may request access, correction, or deletion of personal data where applicable. Some information may be retained where required for legal, accounting, fraud prevention, or service continuity reasons.

7. Contact

For privacy questions, contact us at [email protected] or WhatsApp/call us at +91 7060015989.